The Cost of Manual RCM — 
And the Opportunity Hiding Inside It

Nov 24, 2025

Dentist reviewing printed 3D dental reconstructions and X-ray images on a lightboard, holding the films in place with both hands.
Dentist reviewing printed 3D dental reconstructions and X-ray images on a lightboard, holding the films in place with both hands.
Dentist reviewing printed 3D dental reconstructions and X-ray images on a lightboard, holding the films in place with both hands.

You’re Paying Trained Financial Coordinators to Do Robotic Work

Across practices, Financial Coordinators spend most of their day on tasks automation handles better — posting payments, verifying insurance, reconciling payments, and preparing denials.

This also creates key-person risk. When one FC owns all of this work, any turnover or PTO forces the practice to retrain someone from scratch, and posting and claims can fall behind almost immediately.

Yet practices continue spending fully-loaded salaries on manual work instead of revenue-driving work.

Most of Your FC’s Day Is Spent on Work AI Can Do Better

Horizontal bar graphic showing time allocation for Financial Coordinators: 67% of FC time on the left and 33% on the right.Side-by-side comparison of Financial Coordinator tasks: left panel lists robotic tasks with percentages (Insurance Verification 27%, Insurance Claims Posting 24%, Denial Management 9%, Insurance Reconciliation 6%); right panel lists human-value tasks with percentages (Patient Collections 23%, Patient Questions 6%, Claim Submission and Denial Resubmission 5%).Graphic titled “The Inefficiencies You’re Paying For,” listing key points: 67% of Financial Coordinator time spent on robotic tasks; salary and benefits averaging $65,000–$75,000; error rates increasing late in the day; verification consuming 27% of the day; and short tenure causing retraining. Ends with the statement that DSOs spend about $43,000 annually on automatable tasks.

The Work Slowing Your Revenue Cycle Down Is the Work AI Handles Perfectly

When you break down the FC workflow, the opportunity becomes obvious. The same tasks that consume most of an FC’s day are the tasks automation handles with perfect consistency. This is not about replacing people — it’s about eliminating the bottlenecks that keep your revenue cycle reactive, not strategic.

Inverted funnel graphic illustrating where automation has the greatest impact, paired with text labels: insurance verification (27% of FC time), insurance payment posting (24%), denial preparation (9%), and reconciliation (6%). Text below explains that automation removes repetitive workload so FCs can focus on higher-value work.

What Changes When You Automate — 
And the Financial Impact

The biggest shift isn’t just the hours saved — it’s the shift in how your team uses those hours. When robotic work is automated, FCs move from reactive tasks to revenue-driving work. And once their time is reallocated, the financial impact becomes immediate and measurable.

How the FC Week Changes

Side-by-side comparison of workflows: the current process lists manual tasks such as posting 200 payments, verifying insurance, hunting for missing payments, working old denials, and catching up on remaining work; the “With Automation” column lists higher-value activities like optimizing payer contracts, focusing on collections, training staff, analyzing revenue trends, and implementing process improvements.Banner with the text “The same people. A completely different level of impact.”

The ROI of Shifting FC Time to High-Leverage Work

When manual, repetitive tasks are removed, FCs spend more of their time on activities that accelerate collections, reduce A/R, and improve claim throughput.

The result: faster cash flow, fewer aged claims, and a more predictable revenue cycle — all without adding headcount.

Grid of eight metrics showing the impact of automation: 67% time returned to strategic work; 2× practice capacity without new hires; 0 posting errors or missed denials; 100% staff satisfaction improvement; claim-to-cash reduced from 51 to 15 days; 88+ hours per month saved on posting; 50% reduction in A/R over 60 days; and $19k in annual merchant fee savings.

Do Less. Make More.

automated posting

real-time denial tracking

save time & money

Do Less. Make More.

automated posting

real-time denial tracking

save time & money

Automate Your Operations with AI

Save 80+ hours per month on insurance posting, denial management, and EFT payment reconciliation.

Have Questions?

Reach out to us at hello@wieldy.ai

© 2024 Wieldy.Ai All rights reserved.

Automate Your Operations with AI

Save 80+ hours per month on insurance posting, denial management, and EFT payment reconciliation.

Have Questions?

Reach out to us at hello@wieldy.ai

© 2024 Wieldy.Ai All rights reserved.

Automate Your Operations with AI

Save 80+ hours per month on insurance posting, denial management, and EFT payment reconciliation.

Have Questions?

Reach out to us at hello@wieldy.ai

© 2024 Wieldy.Ai All rights reserved.